What do I do if there is a problem with my order?
Our Customer Care Team are here to help with any problems at hello@stjarnaapparel.co.uk

Can I add an item to my order after I have placed my order?
Unfortunately not, you will need to place a separate order for anything else that you want to buy.

What is a Pre-Order?
Some products are available on pre-order, this is an item that is available for purchase, before it is released. This means you can guarantee your purchase of that item, in advance.

If you purchase a pre-order product alongside items that are already available, your order will be held until all items are available to ship. Pre-order items will be delivered to you on or around the release date specified in the product description. Pre-orders are subject to delivery delays or amended release dates beyond our control, where possible we will notify you via the email address on your order.

What does Stjärna mean?
Means Star in Sweden.

Can I find out if you will be getting replacement stock on items that have sold out?
Some of the items on our website do sell out quickly and unfortunately. However, we regularly update our site and social media channels so it's worthwhile checking again.

Can I use more than one discount offer on my order? 
Our promotions cannot be used in conjunction with any other offer.

I didn't get a returns form, how do I return my item?
Our Customer Care Team are here to help with any problems at hello@stjarnaapparel.co.uk

I returned my order, how long will my refund take?
Please allow up to 28 days for your refund to reach you.

How do I find out the sizes of products?
Please view our size guide for guidance.

I have a business enquiry, how do I contact you?
Please email our team at hello@stjarnaapparel.co.uk

I am a customer, how do I contact you?
Please email us at hello@stjarnaapparel.co.uk